Research and UX design consultancy
I can help you:
- Identify your organisation’s and your customers’ needs.
- Plan and facilitate user research.
- Run ideation sessions that surface product features.
- Design your web or mobile app screens in a way that makes them accessible, clear and easy to use.
- Audit your website or app. I’ll find what works and what doesn’t. Then, I will provide you with an easy-to-action report full of recommendations for improvement.
- Help you figure out what the best course for your product is — and communicate this to your stakeholders and technical teams.
I have a strong technical background, which makes conversations with developers easy. The same applies to business-minded stakeholders. I can help if you are wondering whether the software you’ve made works well — or requires improvement.
Let’s run some usability testing together, design a prototype or two, or spend time talking about how to improve your website or its accessibility.
Throughout my career, I helped deliver a number of large-scale digital transformation processes. If that’s something that you are currently exposed to, let’s talk. If you don’t know what to do in order for your company to become user-centric — I will most likely be able to shed some light on this for you.
Bespoke UX training
I can train your team of digital-focused specialists in User Experience design methods. This will get you closer to your customers. Topics that I often explore in training are (not limited to):
Identifying product-market fit
Many organisations build things that people simply don’t want to use or see a need for. There are tools and methods out there that could help your team identify market opportunities. I can show you how to use them.
Audience identification and research
Every journey to a good product or service should start with understanding the target audience. Who are your customers? Why would they want to use your product? What could stop them from doing so?
User needs analysis
Once we find out who your clients might be, we need to focus on what they do. I can empower your team by showing them how to work with one of the popular user needs analysis frameworks.
Ever seen an app or a website that just doesn’t work too well? If you run your clients past your work — it’s called the usability testing — you can avoid wasting time on delivering software that people wouldn’t want to use.
Other things UX
The things I mentioned are just a start. Once I learn what you need, I’ll put together a training program for you and your team. All you have to do is to reach out.
Web accessibility advice
We all have different ways of accessing information. Our society gets older and our requirements change. There are certain things that need to be put in place in order for digital products to become accessible to everyone — and inclusive. I can help you figure this out by conducting an audit of your website or an app. If I can’t do it myself, I will point you at someone who can.